Support

Need a hand with Munshi?

Answers to common questions below — or reach us directly and we'll get back to you.

How do I back up my data?

Munshi backs up automatically to your device once a day when you open the app. For an extra copy off-device, go to Settings → Backup → Connect Google Drive.

Can I get my data back if I lose my phone?

Yes — sign in with the same phone number on any device and your ledger, cash book, bank book, and expense records sync straight back from the cloud. If you'd connected Google Drive, that backup is available too.

I deleted an entry by mistake.

Open Ledger → the trash-can icon (Recycle Bin) → find the entry → Restore. Deleted entries are recoverable for 14 days before they're permanently removed.

How do payment reminders work?

Open a customer or supplier with a balance, tap the reminder bell, and Munshi sends a WhatsApp message on your behalf. Nothing is sent automatically — every reminder is one you chose to send.

How do I delete my account?

Settings → Danger zone → Delete account. Your shop and all associated data are permanently deleted within 30 days; contact us within that window if you change your mind.

Is my data private?

See our Privacy Policy for the full details on what we collect and why.